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Finance Express DMS Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Automotive

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Description of Finance Express DMS

Finance Express DMS is a web-based dealer management system that accommodates aspects of vehicle management including expenses, valuations, descriptions and inventory online vehicle distribution.

Reviews

Global ratings 3
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    2
  • 4
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  • 3
    1
  • 2
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  • 1
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Type of review

Not bad. Needs a bit of work. For instance, if you're an insurance agent and want to create a new policy, it asks for customer details (name, address etc) which would normally be collected via a phonecall, instead of collecting these details directly from the client. Also the system requires you to enter in your personal details before allowing you to logon to the website, which may put off potential clients. However, once logged on the system allows you to perform tasks such as adding a…

Pros
  • Can track a customers history of repairs, including the cost of those repairs
  • Allows you to manage the maintenance schedule for each vehicle, providing a breakdown of when scheduled service work will be carried out.
  • Has features that allow you to view the current fuel efficiency, MPG etc for each car/van/truck/trailer/SUV that you own
Cons
  • Requires manual entry of the start date and finish date of every service, and that dates are limited to 1

Revainrating 5 out of 5

The best dealership experience ever.

This was the best dealership experience ever. It was the easiest car buying experience i have had in my entire life. They went above and beyond for us. All of our needs were addressed and even though i didn't end up purchasing a vehicle here, it was a pleasure doing business with them. The most amazing thing they did for us was when I signed up for financing, they gave me a free rental truck while my credit was checked because my lease ended during this time. That meant that if anything bad…

Pros
  • Their website is clean and easy to navigate.
  • It is very easy to fill out the application and it was extremely quick.
Cons
  • Theres no reviews yet on the website
  • We had already waited longer than expected
  • He was very nice and helpful, but it took a long time to get him to help us because he was taking orders for other customers.

When dealing with the finance industry one must remember that most people are either A) a jerk B) a moron or C) both. It has taken me a long time to figure this out but now I see the obvious and even get some respect for people who fit into categories A and B. Finance Express does all three so well. The initial interaction with them was great, very responsive, friendly and understanding. They were willing to make suggestions when I asked for them and then followed through on those suggestions…

Pros
  • Data collection was easy and quick because the information is stored right away.
  • Easy access to data via multiple sources, especially the web and excel file import/export capability.
Cons
  • One may be surprised at the amount of reporting options available in the program
  • Reports do not always display correctly due to formatting issues