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Smooth Solutions Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Document Scanning Services

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Description of Smooth Solutions

Smooth Solutions provides high quality, high volume document scanning services for organizations across all industries. We specialize in helping businesses and government agencies improve efficiency, reduce costs and become compliant. Taking advantage of the specialized document scanning services we provide has a multitude of benefits.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Service - Would definitely recommend

I work with this service to scan documents into our CRM system for customer information management (CIM). They have been very responsive and helpful, especially when working with large amounts of data or complex files. Nothing about their software is bad so far, but it's still early days! The main benefit would be that they offer excellent support and will guide you through any issues you might run into during your project implementation/use. It makes my job much easier since I don't need to…

Pros
  • Easy user interface & navigation
  • Very easy way in which we can get all necessary functions done without having too many steps involved at once.
  • Excellent Customer Support
  • Great value product compared against other competitors
Cons
  • It is hard to say

Revainrating 5 out of 5

Great service, great turnaround time, and great accuracy

The quick turnaround time is fantastic! It was easy to put it into our CRM system as well which makes integration with other software very fluid - no manual entry needed at this stage because everything flows automatically from one platform or app-to another (Salesforce). Nothing that I dislike about Scanning Center so far but there isn't really anything either :) There are some minor issues related mostly towards formatting/marking up documents when printing out reports such like dates being…

Pros
  • Easy interface.
  • Very good response rate during support tickets sent through helpdesk portal tool provided directly inside SC dashboard itself.I would recommend getting your own license key issued instead though than having them send emails back& forth between both parties involved..but thats personal preference i guess? : )
Cons
  • Minor Issues