I like that it's easy enough so anyone in my team could use without needing training or support from our larger systems integration partner (which we didn't have). It was also very intuitive once you got used to how things work - but there are still some features which aren’t as clear cut/intuitive than they should be! We're using this tool primarily within one of our departments where data collection has been difficult due to lack of staff resources & time constraints. This allows us all access via an app rather then having people come into offices every day collecting information manually etc.