I like that we can track our shipments from pick up to delivery. It's easy to use for both freight forwarders and shippers. The interface is not very user friendly. You have to go through several steps to get to your shipment. Sometimes it takes too long to load a shipment. Also, sometimes you cannot see what has been loaded or unloaded on a specific day. This software should be more user friendly with one click options instead of going through multiple steps. I think that this system is good for tracking where my shipments are at any given time. It also helps me keep track of when my shipments will arrive at their destination.