Review on 🚚 High-Quality Zinc Trailer Coupler - Trigger-Style, 1-7/8" Ball, 3" Channel - 2,000 lbs capacity by Quick Products by Mike Johnston

We received this and the dangling tongue didn't go down far enough. We got a replacement from Revain so my husband took it off and saw the tongue was stuck there, he took a hammer and hit it and it came loose. He put it back on and now it works perfectly. However, I emailed customer service company support and when I tried to tell them what happened their email came back to me. Can't reach her? Strange. Sent a new one from Revain.