The most memorable part is the customer service I was offered by everyone at Rocky Mountains that moved our belongings with them. They were super efficient while managing my shipment. The only thing I disliked about this move is getting some things moved out that I didn't realize would get lost during their storage time. I don't think there really are problems or shortcomings for me because that doesn't exist since they did such an awesome job! You won’t be dissapointed! My family had some important mementos transported overseas through their office where other companies had not even tried. The main thing is that they are reliable and trustworthy. They have great customer service. I had an issue with my move but they were able to help me out. They can provide you with all the documentation you need for your move. I would recommend them because their prices are very reasonable and their customer service is excellent. It was a pleasure working with them. Their rates are very affordable.