I bought this item because they advertised 'New and Improved'. Note that previous reviews have not been favorable. Worked well the first day. The second day doesn't work at all. Although the power light was on, the water was not heating and the hot plate was not working. Maybe I got a bad one, but I will think again about buying this product. I have to say this is the first item I have ever had to return to Amazon and the customer service has been great.
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