I like that this system has all of my medical records in one place allowing for easy access and retrieval at any time from anywhere. The customer service is also excellent! There are some aspects that need improvement or clarification though. For example: I think it could be helpful if there were separate reminders for each doctor appointment rather than just once per month (I wish). Also sometimes it's difficult to find where I left off when reading through an issue list with many pages. This helps me keep track of everything so I can focus only on specific issues without having to go back into previous months' documents which would take too much time. It makes it easier for patients who may not have their computers handy to view their own information in order to better communicate with your staff.