I love how easy it was for me as an owner of my own business (which isn't large)to use this program from start-up through growth into profitability! The support team has been amazing in answering questions quickly so we can get back up running again after any issues arise or if there are new updates available before they even know about them themselves!! Nothing at all really - just be sure not only do what would make sense but also ask lots of specific question because many people have had great success with their unique needs/situations when asking those types of things specifically. We've done everything possible within our means over time since starting out using vetmaster including getting another office space which allowed us access to computers etc.