The ability to schedule calls automatically with set times & dates is great! I love that you can also send messages from inside this tool as well which makes customer service so much easier!! It would be nice if we could have an option for automatic dials in between scheduled time frames but overall it's pretty good. Nothing at all really - just use what your looking into using anyways whether its scheduling meetings or sending out emails etc.. Customer Service Calls SchedulingAutomation I like that it has all my contacts in one spot! Its very user friendly to use as well- not too many options or clicks are needed for me when dialng prospects with this program!! If you want an easy way to get your leads connected then give them power by using prospectboss crm dialer. Nothing so far i do dislike about its product but if there is anything let us know please. !