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India, Kolkata
1 Level
1 Review
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Review on Cars245 by The Desi Speedster

Revainrating 5 out of 5

THE BEST PLACE ON THE WEB FOR AUTOMOTIVE PARTS!!!

So I happened to purchase a pre-owned Mercedes Benz W203 from 2007 beginning of this year. I had issues with the camshaft position sensors, coolant pipes, failing bonnet struts and what not. Since I am from India, getting parts for cars older than 2010 is very difficult in the local market, especially European cars.

After many hours of online research and market survey, I came across Cars245.com. Their prices for products as well as shipping rates to my country through Latvia Post were too good to be true. As always, I checked the reviews for cars245.com all over the internet. To be honest, majority of the reviews were negative, scary horror stories. Out of them all, there was one Australian customer who confirmed that he received his package from Cars245.com in just 8 days. It was little too hard to digest but after a lot more research I finally placed my first order on 2nd June 2022.

When placing the order, expectation was set that the parts would take around 20 business days to source and would then ship out.

Days went by and every time I enquired with customer service, they responded within 24-48 hours. I must admit, they may not be the quickest to respond but they definitely do respond to all your queries and leave none unanswered.

On 16th June 2022 I decided to order a few more parts. This was a big risk considering that my first order had not even shipped.

Fast forward to the last week of June 2022 and I was delighted to receive a notification that both the orders had shipped via Latvia Post and also received the tracking numbers.

The tracking number took about 24 hours to reflect in Latvia Post's system but I could track the packages through the entire shipping process.

To my great and amazing surprise, the first package arrived within 10 days of it being shipped and the second one arrived the day after.

Packaging was top notch and the parts were as ordered. No damage to anything in transit and everything was spot on.

At this point, Cars245.com has become my one and only place to buy car parts on the internet, even before looking at local markets.

A piece of advice, please give them the lead time that they ask for on the product page to source the part and add a few extra days to that just in case. If you are in a hurry to purchase something, my advice is look locally but if you can wait and want the best pricing possible online for parts along with dirt cheap reliable, fast and safe shipping, Cars245.com remains your one-stop shop for automotive parts.

It was truly a pleasure doing business with Cars245.com and the wait to get the parts was totally worth it!!!!



Pros
  • Pricing, availability, shipping costs
Cons
  • Wait time/lead time