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1 Level
785 Review
69 Karma

Review on Computerized Facility Integration, LLC by Dhoal Shankar

Revainrating 5 out of 5

Great customer service, very responsive and attentive

What I like best about CFI is that our project managers are able to connect with customers using either phone or email so there's no need to send them out into their field offices! This saves time as well because if they do have questions it can be answered quickly via e-mail instead of having someone drive an hour each way just trying find one person who knows how something works within your facility!! Not much - we're working towards implementing RFID access control throughout all levels at this point but nothing has been implemented yet (as far as i know). Hopefully soon though since its going through internal approval processes before being released publicly by sales team :) We will also start adding new features during implementation process such us voice recognition software which would eliminate manual entry workflows from employees' computers allowing quicker processing times overall.

Pros
  • Extremely easy for staff members when entering in data
  • Ease up installation/configuration procedures compared other vendors
  • Great customer service & support provided both pre& post sale
Cons
  • All fine