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59 Karma

Review on πŸ“Ά ARRIS CM820A DOCSIS 3.0 Cable Modem - Latest Version with Quick & Easy Activation by Bud Crabtree

Revainrating 2 out of 5

Works as it should. Within 3 weeks

Works just as well as the modem that Xfinity loaned us. Our tariff is designed for 25/5 Mbit/s. Tests show that this modem offers download speeds of 20-30 Mbps and upload speeds of 5-6 Mbps (depending on the test). This modem is on the Xfinity/Comcast compatibility list. That's better than paying an extra $10 in rent every month. All you have to do is call your cable provider and ask them to add this modem to your data plan. It's been 10 minutes and you're done. I like it when things go smoothly, which is rare these days. UPDATE: Worked great for a few weeks, then the first (of many) resets started. Half a day was fine, then restarted again. I contacted my cable ISP's tech support, thinking it was on their side. They said everything was fine as far as they could tell. It even worked during live communication with them. He kept working, then restarted, worked a little more. reboot. I ended up stopping tech support for this modem as well and bought the modem locally (a Motorola/Arris Surf model) and so far everything has been fine. I sent it via RMA and am waiting for a refund. Maybe I'm just stupid. Get rid of the headache and spend 30-40$ more for a better one if you don't like to gamble.

Pros
  • Very good price
Cons
  • Unbelievable price