The user interface, it's really easy for our pathologist who has no computer knowledge at all! I think that some features can be improved but in general so far everything works fine even if sometimes there are minor bugs which we have solved within less than 5 minutes (eg : uploading images fails).
We tryed different software during years; unfortunately most were too complicated or not available anymore due lack financial resources. And also they lacked many options needed by us such as specific macros etc...So finally after trying other similar softwares - we've found this one perfect!!It was an amazing experience from day 1 till now because their customer service team always answer with great enthusiasm and patience while solving every problem you may face along your way :) They do provide training sessions where each step will become clear enought for anyone starting working here.