I love how easy it is to use and how it allows me to manage all of our clients. I haven't found anything that I don't like about the software. I wish there was the ability to send an invoice directly through the software instead of having to do it through the website. I also wish that there was a way to send clients reminders for services that have been overdue. I am solving the problem of sending invoices to clients and keeping track of services that have been rendered. This has been very helpful to me and I am able to keep track of all of the services that have been rendered.