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Sue Kaminska photo
Nigeria, Abuja
1 Level
490 Review
0 Karma

Review on πŸ”Œ Urant Dual Band AC1200 WiFi Extender Signal Booster - Expands Coverage to 2640sq.ft for up to 25 Devices, Compact Wall Plug Design and Wireless Repeater by Sue Kaminska

Revainrating 1 out of 5

Not working, bad customer support

I had problems with "unstable internet signal" and ended zoom calls. The device is very attractive and easy to install. I set it up with my modem and expected smooth signals to continue, but Zoom calls kept dropping and the internet signal remained erratic. help with installation and solve technical problems, but the representative knew nothing about the product. He said he couldn't even get in touch with the manufacturer - the one in China that only has email support. He said he couldn't even contact the company to see if they could provide tech support, so the manufacturer hired that company for tech support, but then never gave instructions for tech support material and then even made it impossible to access through technical support, so support was not possible. When I tried to return the product, Revain offered the option to help fix the problem, which is good, but according to numerous online reviews reflecting my own experience, and since I installed the device correctly, it always worked not yet and due to the obvious biases that come with a product warranty and available tech support, I've decided to return it. Let the buyer be alert.

Pros
  • Best
Cons
  • unreliable