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157 Review
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Review on Xiaomi Mi Robot Vacuum Cleaner 1S Global Robot Vacuum Cleaner, white by Anastazja Gbka ᠌

Revainrating 1 out of 5

Unsuitable product, not worth the money.

I advise everyone to check the vacuum cleaner in detail upon receipt from this seller! I don't know how he earned the "excellent" rating, we have a completely different opinion about him! We ordered this mother-in-law vacuum cleaner for an anniversary, we didn’t even open it upon receipt (but we should have, don’t repeat our mistake !). An anniversary has come, a gift has been presented, the mother-in-law opens the box, damn it, and he does not have the function of wet cleaning. I say it's my fault, I didn't watch it. I call technical support, explain the situation that I ordered it by mistake without the wet cleaning function, I specify whether it is possible to return and re-order another model, we did not use the vacuum cleaner. I was told that it is possible. We are happy to process the return through your personal account and take it to the post office. Within a week, the vacuum cleaner returned to the store, then within a few days the seller considered our application and refused, because there was a scratch on the vacuum cleaner. Like we ruined the presentation. I am an honest person, and if I ruined the presentation of the vacuum cleaner. I would leave it to myself and be silent in a rag. I called technical support again, but took the side of the seller. I ask: and how can we get our miserable vacuum cleaner back? Answer: contact the seller. I contacted the seller, please clarify the cost of delivery to our city. 700 is not much, but not a little, considering all the frustration from this purchase and the spoiled surprise for the anniversary. And the seller asks: send? What are the other options, damn it?! In fact, the money was paid and you are not going to return it. They bring me this vacuum cleaner, open it, I begin to look at it in detail. Yes, indeed, a barely noticeable scratch on the case, I got the impression that I did it on purpose! Upset a lot! But once bought, it must be adjusted. We are trying to set it up, the phone does not find the vacuum cleaner in the application, we change the region, the 2022 language is reset and it cannot be returned. This further increases the resentment and frustration. All in all, I highly recommend this seller! I highly recommend to be careful when buying 😊 peace and goodness to all!

Pros
  • high wheels
Cons
  • The phone could not find the vacuum cleaner for a long time when it was first connected, then we changed the region, and the 2022 language fell off. The vacuum cleaner began to speak Chinese. They tried to return the 2022, all to no avail!