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Kazakhstan, Astana
1 Level
755 Review
65 Karma

Review on Ubiquiti UniFi Cloud Key Gen2 Plus (UCK-G2-PLUS), Individual by Jeremy Gaines

Revainrating 4 out of 5

Good product but not without flaws (LCD did not work)

I don't have a UniFi camera but I decided to buy one because the price difference between the UCK-G2 and the UCK-G2-PLUS was small and I can use the PLUS version the UniFi Protect system if I ever bought their camera. Unfortunately, the first order came with a broken LCD on the front. Revain's second replacement has a working LCD. Look at the picture. I was able to migrate from Cloud Key gen1 by restoring a backup to the new Cloud Key and turning off the old Cloud Key, but it wasn't without its hiccups. The backup must be from an earlier or the same version of the UniFI controller. So I updated the firmware on the new device but it was still complaining about the version and I thought it was because Cloud Key has two software to update 1) the firmware and 2) the controller. I decided to work around this by using an old backup. This came from an old version of the controller. If you do not have an older backup and have already updated the controller to the latest version and the controller Cloud Key firmware version is lower than the latest, you must complete the setup of the new Cloud Key as a new install and then update the controller to the latest version update and then restore. While it's understandable why they have two separate software to upgrade to Cloud Key, I'm sure it will confuse people. I wish they always released the latest Cloud Key firmware and the UniFi controller together, so the latest Cloud Key firmware also means the latest UniFi controller. Here is the information for PoE (Power over Ethernet): The UCK-G2 draws a maximum of 5W via PoE, while the UCK-G2-PLUS draws a maximum of 12.95W via PoE according to the specification. An 8-port UniFi switch (USW-8-60W) with a PoE can provide a maximum power of 15.4W. If you don't have PoE, you'll need either a PoE adapter or a USB adapter. C power adapter: The USB-C power adapter does not seem to support the USB PD (Power Delivery) protocol. I tried my USB-C phone charger and it complained about an incompatible power supply, even though it required accurate power output. Rather than trying to find a suitable USB-C charger that will work with it, I suggest you use a PoE adapter instead if you don't already have a PoE-enabled switch.

Pros
  • Front panel display for quick viewing of system information. Max Power Consumption: 12.95W (PoE); USB-C Power
Cons
  • Very expensive