DocPulse is very easy to use. The system has all of the features that we need. I like the security options and how they are able to give us recommendations for what we should be doing in order to improve our system. I don't think there are any downsides that I can see right now. If you have been looking at other systems then DocPulse will definitely fit your needs. We were searching for something that would help us keep track of information about our patients. This program does just that. It also helps us with billing as well as tracking our financial records.