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Naperville
1 Level
81 Review
3 Karma

Review on VersionX Parking Management System by Bill Karanth

Revainrating 5 out of 5

Great platform and awesome support team

I like how easy it is to use. It's very intuitive which makes learning the software much easier than other products out there in this market space. The customer service has been great too! They are always willing to help when you have any questions about their product/service. There isn't anything really that we dislike so far. However, our biggest challenge right now is getting people signed up for the trial version since they don't want to give us an account (which was expected). We've found that most clients will signup for the free trial but not actually take advantage of it.

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Pros
  • Clean design
  • Simple interface with minimal clutter
  • Easy navigation across all pages even from different devices such as smartphones or tablets.
  • Great support team who responds quickly whenever contacted by phone call / email
  • usually within 1 hour if outside normal business hours.
  • Support staff provides valuable feedback at time during user onboardings
  • Customer Success Manager does amazing job helping users get familiarized & trained into system before transition