This software has all of my records plus it can be used in other facilities too! I have been using this system since 2008 so there are no major issues that could make me want not use them anymore but if they did then we would just switch over because most everything works as expected otherwise!! If anyone needs good documentation from another vendor take their advice seriously when comparing pricing. We were able solve our budgeting problems while also getting great reports out each month which helped us track progress towards goals set by management & board members without having staff wasting paper trying do same thing manually (which was taking hours/days per shift). It's easy to use, it has many features that are helpful in keeping track of inmates. I like how easily we can add new employees as well as check their background checks. The only thing i dislike is sometimes when adding an employee it takes longer than expected to load up. Be patient! We have been able to keep track of our population very effectively.