It's easy to use, I can send emails from my computer or phone without having to leave the program. The reports are very helpful in keeping track of what is being sent as well as who has viewed it. Sometimes there aren't many options when trying to find something you need. This software isn't always intuitive and sometimes requires help with how certain things work. If you have some time to invest into learning this software then it will be worth your while. We're using paubox to keep our staff informed about important information that they should know but don't otherwise because their inboxes would fill up too fast if we didn't do anything like this. I like that it is easy to set up and use, plus the support team is always available if you need help. It can be difficult at times to find the right combination of features depending on what your needs are. We have used this product with our facility and it has made things so much easier in regards to sending mass emails as well as having a calendar feature included.