We've crashed two less expensive earlier espresso machines so we have some experience to speak of. Bought as soon as we got back from a trip to Italy and the latte tastes exactly the same in my own kitchen! We've had it for a little over a month now and we couldn't be happier! There were guests from out of town for Thanksgiving and flavored syrups, and everyone loved the delicious specialty coffees. The milk frother tipped the scales for me - it's worth every penny more! (It was a big decision for us to go broke - so glad we did!) Easy to clean and maintain. Quality reliable car. We use Rodgers Coffee Company Half Caff Whole Grain which we make faster with this machine, but that has to be one of the reasons why it tastes so much better than our other machines! Previous cars were Saeco and De'Longhi. I won't bother anymore after feeling the difference with this wonderful Gaggia! Happy customer here! Update/July 2019: Still love love love this machine and the wonderful coffee it makes! So broken we take it with us when we visit family! Bought an extra styrofoam jar for insurance. If the first one breaks, we don't want to miss it anymore! But after 9 months of intensive home use and regular maintenance according to the manual, it still works!
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