I bought this heater 2-3 weeks ago. I then unpacked it and naively threw away the box, thinking that the heater is very simple and works without any problems. I took it to my shop and turned it on for the first time as I saw that only the fan status works and when I switch to the first stage heater the fan speed drops to a tenth and when I switch to the second stage switch , the fan speed will be almost completely stopped. This was very dangerous (because the heat is stored in the heater and not blown out). I informed the seller and he contacted me professionally, apologized and sent me a replacement which I received yesterday and luckily works well. I appreciate their understanding and customer service.
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