The user interface is really easy to use, it's very intuitive! I am able to find what I'm looking for in no time. It has helped us with our customer service department by being able to quickly locate all of our past deals that we've closed. We can also export these into Excel so they are available as reference when needed. This isn't an issue but sometimes you have to click or tap twice before something happens (e.g., opening another window). Sometimes this takes some getting used to because there is nothing visually telling me that my action will take place right away. This program allows us to track every deal we do, from first contact through closeout.