I'm sorry to say that as a discerning customer who places a premium on both quality and cost-effectiveness, my dealings with the FIOBEE business have been lackluster. They claim to be experts in "home and kitchen," "hair care," and "hair accessories," but in my experience, their goods are subpar and their support staff is unhelpful at best. First of all, the quality of their house and kitchen goods is low and does not meet the claims made for them. The coating on the set of non-stick pans I bought from them started to chip and peel after only a few weeks of use. The coating flaked off into the food, creating a possible health hazard, and rendered the pans useless. I called their customer service department and got the runaround and no help fixing the problem. Second, they didn't do a good job of caring for their hair or accessorizing it. After only a few uses, the hair drier I bought from FIOBEE started to overheat and give off a burning odor. I called customer service, but they said the warranty had already ended and they couldn't assist. In addition, their hair accessories were cheap and easily broke, so I felt like I had squandered my money. As a whole, if you're looking for high-quality home and beauty goods, FIOBEE is not the brand for you. The quality of their goods is low, and their support staff is useless. It's obvious that FIOBEE cares more about making money than keeping their clients happy. Don't waste your money here; look elsewhere.