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South Africa, Pretoria
1 Level
732 Review
46 Karma

Review on HSTMYFS by Aaron Clayton

Revainrating 2 out of 5

Poor service and a sense of false security: HSTMYFS

HSTMYFS lulled me into a false sense of security, and I feel I must share my disgust with them. I decided to buy an alarm and sensor system from them to protect my home and give me some much-needed piece of mind. But it fell short of what I had hoped for. The sensor and alarm system was promoted as being dependable and responsive to any threat, but this was not the case. It took too long for it to notice a fire in my kitchen. Before the alarm went off, the fire had already done a lot of damage to my house. I phoned customer service to report the problem, but they were unhelpful and unresponsive. They didn't listen to my concerns or provide any solutions. I felt angry and helpless as a result. It was also challenging to get the machine set up correctly because of unclear installation instructions. This caused numerous false alarms and disruptions. In sum, I was dissatisfied with my dealings with HSTMYFS and would not suggest their goods to anyone. They gave me a bogus sense of security while providing me with subpar assistance. I should have done more reading before buying this security equipment, and now I'm sorry I didn't.

Pros
  • Absolutely Stunning!
Cons
  • A professional installer may be needed for some goods.