The metal was bent and I would have to repackage the bike to return it (I cut the box to unpackage it and cut all the plastic packaging to remove parts and tool. So repackaging to return would have been a hassle).Edit: since my husband was able to repair the bent metal on the bike, the company offered to compensate me for the trouble so I kept the bike. So far I like the bike, smooth ride and the higher resistance is great for Spin-type classes. I would recommend contacting the company directly with problems (their contact info was listed on the box) instead of contacting Best Buy
3-In-1 Xspec Recumbent Upright Folding Exercise Bike With Resistance Bands, Phone/Tablet Holder And LCD Display. 16-Level Magnetic Resistance For Indoor Cycling
28 Review
Murtisol Foldable Exercise Bike - Magnetic Resistance Control, Twister Plate, Arm Resistance Bands, Extra Large & Adjustable Seat And Heart Monitor For Home Workouts In Three Colors
31 Review
🚲 ATIVAFIT Compact Under Desk Elliptical Bike, Non-Slip Pedal Mini Exerciser with Adjustable Resistance and Display Monitor for Home Office Fitness
35 Review
🧗 Doufit Vertical Climber Exercise Machine: Full Body Workout at Home with LCD Monitor
33 Review
OneTigris Multicam Helmet Cover For Fast Helmets In Size M/L And L/XL - Protect Your Headgear With Cloth Cover In Multicam Print
31 Review
Hornady Black Diamond By Umarex - Improved Product Name For Enhanced Search Engine Optimization
28 Review
Maddog® Sports Padded Chest Protector, Tactical Half Glove, & Neck Protector Combo Package
23 Review
OneTigris Tactical Half Face Mask: Foldable Mesh Protection For Women & Teens - 4.5 Inches
23 Review