The best thing about megasys is its user-friendly interface, which makes it easier for users like us who are not very tech savvy to understand how everything works. There's no option of customizing anything in terms of colors, fonts etc., but this can be fixed by upgrading if required. The only drawback I see here is the price, though there might be some other service providers too offering similar services at different rates - so check out their pricing structure as well. We use the hotel reservation system from our office premises itself where we have more than 300 rooms booked under one roof every month. It was difficult to keep track of all these room reservations using Excel sheets. Moreover, making changes manually takes time. So, we were looking into something better when we came across megasys.