I like that it has all my accounts in one place with easy access to each vendor through their own pages which are very user friendly as well! Also love how simple everything can be accessed from any device or computer making customer service easier than ever before because we don't have people constantly needing information off them about every aspect they need help figuring out - even if its just an email response time-wise! The only thing i dislike sometimes having too many things open at once when you're trying to do multiple tasks makes finding certain items difficult but thats not something unique to this program so no biggie there either :) great overall software!!