Easy to use for both customer service as well as field personnel! The program is very user friendly so everyone can get their job done in no time at all without having any issues or questions about how things are supposed to be performed by others who have been using this system longer than I've used it myself!! This has made our jobs easier because we don't need anyone else's help when something goes wrong with an order that was placed through GOTS (we never had problems before).
We also love being able to see what each person does during different stages of production which helps us determine if they're doing everything correctly even though there may not always seem like much going on while working outside waiting around between tasks/jobs etc.. There isn't anything really bad i dislike but would say maybe you could add some features such as GPS tracking since many people today rely heavily upon technology these days whether.