The customer service team was super helpful, always there to help us with any questions we had as well! I would highly recommend them over other companies that were less friendly or didn't have such great support staff!! They are amazing at what they do & make it easy for you if your confused about anything in particular (such an important factor).
We use drive primarily because their products fit our business needs perfectly without needing too many customizations made by another vendor - which can be EXTREMELY costly/time consuming when dealing wtih multiple vendors during negotiations period etc..