It is very user friendly, easy to learn and implement at your organization in less than 30 minutes of training for all employees involved with waste management/recycling activities. I like how it integrates well into our ERP system (Apex). The software can be used by both internal staff as well as external consultants who work directly within an organisation's environment, helping them manage their responsibilities more effectively. There are still some functions that need improvement such as data entry errors when using this tool for recycling purposes - which we have resolved through implementation! We use awaremanager across multiple sites/departments so there were times where one person would forget what they had done previously or not know if certain tasks needed doing again. Using aware manager has helped us create better documentation, ensuring everyone knows exactly what needs to happen next time something similar happens.