I like that you can access all of your records at one time from anywhere with no additional charges or software needed to help make this process easier! This system is not user friendly for new users because there are so many steps required when adding patients into it as well as making charts seem complicated compared to other systems we use currently (which require less work). However if used properly by an experienced person who knows how they want their chart set up then maybe? It does have some great features but overall could be simplified more especially considering its price tag compared ot what similar products cost elsewhere. We've seen improvements regarding ease-of tracking our current clients' health information within just about 30 minutes after logging onto each computer/tablet instead before having multiple emails sent back saying something was missing etc..