I like how easy it is to use, have all my data in one place with many different tools that can be used by our team members across various departments within The City Of Chicago! It's not as user friendly when compared against other systems we've worked/are working through now (eg., MCA).
We are able solve problems faster than before but still need some additional training from time-to -time if needed so please don't hesitate reaching out at any point during your implementation process because you will get help immediately!!