I would give 5 stars if the instructions (which were fairly minimal) mentioned that small decorative screw caps should be put on the screw before installing it. I had to loosen 3 out of 4 screws before I figured it out. Apart from that, it is easy to install and very durable. I wanted one with 4 screws instead of 3 as it was being installed in a standless area in the wall. The hooks are a handy feature and overall this is a very good product. Would buy again.