The ability to create custom workflows is what I like best about this software, which allows me to build my own processes for different types of customers. It's also very easy to use and has a lot of features. Sometimes it can be difficult to find exactly what you're looking for when you need it. This software is great if you want to customize your workflow to fit your needs. It's also great if you are trying to automate repetitive tasks. We have been able to streamline our process and cut down on time spent on administrative tasks.