The ability for us to use all our data in one place, including historical, to create actionable insights that drive long-term success is what I like best about this software (and their support). While it allows more flexibility than other platforms out there - some of those features can be difficult to figure out how to implement. It's not always easy to find what you're looking for when searching. That being said though, CustomerSpecs team makes creating custom reports very simple withβ¦