I like that it has all my information in one place! It makes everything easy when needing info for our coaches or clients, as well as billing/subscription management with ease!! There are not really things about this product i dislike but if you have questions feel free contact us we would be happy answer them :) We use insalacoachingsolutions at work so there isn't much else out here besides other providers being more costly than ours (but still worth looking into). Being able keep up-to date stats easily via computer & excel file without having multiple spreadsheets open also helps save time from searching through paperwork files etc.. I like that this platform has helped me keep up with my training, it gives great feedback in real time when you are using them for their guidance services as well! It could use more customisation but overall its very easy & reliable once set-up correctly - which isn't hard at all either!! Its made managing our coaches so much easier than anything else we've used before (and there have been many).