I like how easy it is to upload my records, as well as print certificates for clients after they receive their vaccinations from VETS! The ability of creating new databases/profiles would be helpful but that's not too big an issue at this time since we are just getting started with vetprep in our practice (and haven't been using any other database software). Currently there isn’t much wrong or anything really - everything seems very straight forward so far :]. If you're looking into starting your own veterinary clinic then definitely consider adding vetsprep because i can easily store all medical documents together along side client information which makes things easier when billing insurance companies etc.. It has solved alot problems storing files within one central place instead taking up separate folders throughout office space :).