I like that it has all of my employees' contact information, so there's no need to go searching through files or email accounts when trying to find someone who works at home! It also makes keeping track easy since everything can be stored in one place instead of having multiple spreadsheets with different names (i.e., payroll). There isn't anything i dislike about this program as much but if you're looking into something similar we use Microsoft Excel which does have some benefits over EMSPlaner. We've been able store our employee data such things pay rate/hours worked etc.. Also being able to add hours manually without needing an excel column every time was very helpful!!