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Review on 🦎 Zacro Reptile Heat Lamp 60W / 100W / 150W: Infrared Ceramic Non-Light Emitter + Digital Thermometer Combo by Sharese Mekang

Revainrating 5 out of 5

Fantastic customer service experience

Edit: Original review below. A representative from the company/seller contacted me recently and wanted to make things right. They sent me a new replacement lamp and it arrived within two days. I was pleasantly surprised at how quickly it was delivered to me. They were polite and professional. I appreciate the effort they put into making me happy. Thanks to the seller for being great. Will definitely buy from this seller again if needed. First review: It worked fine for a week and then doesn't seem to be able to hold a good temperature. I tested it with a heat gun and it showed 220+ in the beginning and now I was lucky to get 90. I use it in a clamp lamp over an open guinea pig cage to give them warmth as winter seems to have set in when the room is cold. In general, it works as intended, but as for the fact that it partially died after just a week. I have another one in place of my bearded dragon and it's been running for a year now with no problems so it's probably a manufacturer fault.

Pros
  • One year trial
Cons
  • Some flaws