Review on Enhance Your Audio Experience with the Creative 70SB181000000 Sound Blaster X3 Digital Audio Converter - Black by Devin Tanner

This device only works properly when playback is set to 24bit 192000Hz, if set to anything else there is distortion due to windows system sounds. I've tried very hard to work with Creatives customer support but they don't reply to emails for days and when they do it rarely matters. From the Creatives website it seems like they have a lot of support, live chat, phone calls, email etc. The truth is that none of them are active and you can only use email. Someone who works at Creative named Michael put me in for 3 weeks with almost no communication almost like he was waiting for the Revain return window so I'm forced to send it in for warranty work but I don't fall for Creatives tricks in . I am using 10700k with Asus z490 Strix-E motherboard. When I plug the headphones directly into the motherboard I have no problems (on multiple headphones) but as soon as I use the Soundblaster X4 the problems reappear. If I set the playback to 24bit 192000 I have no problem, but if I leave the default setting of 24bit 48000Hz the problems come back. This happens regardless of whether I have installed the supplied software or not. Sometimes the things you buy don't work, and I understand that, but what I hate most about this experience is the lack of support from Creative Labs. They don't endorse their product. Avoid this device and avoid this company.