I like how easy it was to use their website when ordering or picking up products from them! It made everything so much easier than calling customer support which can be difficult sometimes because you are not always given clear directions about what your options are.
Sometimes there's also nothing available at certain times during weekdays or weekends (or even holidays). We would really appreciate if we could get our orders placed online as well since this makes things way more convenient. Also being able to pick items right off their shelves without having to go through check out lines has been very helpful too.