I do not recommend this product. I've tried multiple settings, temperatures, and experiments. Nothing would allow it to properly cling to my bed. It was printed like chewing gum or toffee. I'm not sure if the product didn't cure properly or what. I had a few unsuccessful prints with purple matte PLA, after which I immediately switched to Hatchbox, Sunlu or 3D fuel and printed fine. I contacted their support team and they told me to make my bed up and gave me a bunch of excuses. and that it is not their product. I sent photos and explained that I could easily print half a dozen other products. They told me to just print the raft, which would be fine in some cases, but not everything I print needs to have the horrible texture on one side that causes the raft. I spent most of 4 days adjusting print temperature, bed temperature, print speed and various other settings without getting a decent print. I also ordered their Space Gray and told them I wouldn't want to open it if it would print just as badly, again no help just excuses. Eventually I gave up and after thinking about this problem for a few days I discovered Space Gray which printed well. I tried again with matte purple. Same crappy result. So I threw it in the trash can. It's a shame they advertise how great their support is and they say it's totally guaranteed but my experience was different. Matte Purple is a terrible product and the worst service. I've had success with Space Gray but I will NEVER order this product again. And suggest you stay away too.
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