I like that it provides me with all of my funeral home needs at one place! It has helped us keep track of everything from orders through shipping as well as providing information for our families about what services we offer and how they can pay their respects online or by phone/text message (if preferred).
The customer service could use some improvements but overall this product works great!! We have been able solve many problems since using Osiris including tracking shipments & keeping up-to date records regarding payments received.