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Review on Renogy 12V 100Ah Lithium LiFePO4 Deep Cycle Battery With Built-In BMS And Over 4000 Cycles - Ideal For RV, Marine, And Off-Grid Systems With Maintenance-Free Operation And FCC/UL Certifications by Chris Ostby

Revainrating 1 out of 5

Terrible Customer Service

I purchased a 12V 100Ah Lithium Battery w/Self-Heating Function. I installed it in a camp trailer and charged with shore power for over a week. The first time using it on the third night out camping the battery went completely dead during the night. I was able to turn it back on with the activation switch and charge it with a generator. After about 4 more days when I was back home it went completely dead again. It took 44 days to receive a replacement battery from the time I first called Renogy customer service. I only got a recording at customer service. I purchased the battery in part because I had a good experience when I purchased the solar panels and controls from Renogy several years ago. Their customer service is nonexistent, and their technical support is hard to reach and extremely difficult to work with.

Pros
  • Lithium LiFePO4 batteries offer a longer lifespan than traditional lead-acid batteries, minimizing the need for costly replacements and improving the overall value of your investment
Cons
  • May not be suitable for DIY enthusiasts

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