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Review on DataTrax Technologies by David Hill

Revainrating 4 out of 5

Great Product - Easy Integration: DataTrax Technologies

I like that tickets are organized right in our back office instead of being printed at home or by hand entering them each time they're received -- it also helps to organize payments as well so we can do an entire check list within one program which is great! Very few issues with this product other than perhaps some minor bugs but nothing major just be prepared your customers will want everything taken away once its not their favorite tool anymore :) Our support staff does work very fast though after solving any problem quickly there usually isn't too much more they have/can help you out with unless another issue comes up during future upgrades etc (if ever). There are many features that I like the best. I like the ability to manage tickets in the cloud, the notification capabilities and the ease of use. There are some features I would like to see added, but I am sure they will eventually. I highly recommend this product to anyone looking for a ticketing solution that will easily integrate with 3rd party applications. I highly recommend using this product for the benefits its offers. The ability to manage tickets in the cloud is great.

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  • It's easy to learn howto operate; provides good customer service when problems arise & quick response from technical team if needed most times no cost involved wen repairs necessitated excellent value proposition compared othwr providers especially those requiring monthly subscription fees suchas SalesforceIQ
  • Nothing really except maybe having all