I like how easy it was for me as an owner of my own business in using this program! There aren't many problems when managing from home through clinicware (as opposed). However there are ways we can improve our process with more details included within each task/report available - not having all needed information at one time makes things hard sometimes since they don’t have everything together until asked about a specific service or report. We use office365 so some reports may be better than others depending if its set up correctly but overall very happy!!