Header banner
Revain logoHome Page
Todd Calloway photo
1 Level
1343 Review
60 Karma

Review on Replies AI by Todd Calloway

Revainrating 4 out of 5

Excellent tool to improve customer service experience

It is very helpful for our sales teams, it helps us with all queries that we get via chat or email etc.,It has helped my work load by reducing number calls I have had so far as well increasing productivity rate at office place where i am working now! The only drawback would be if you are not good enough then this software might make things difficult sometimes like when replying some emails but overall its great product worth using!! This tool really help me solve problems related communication between customers & Sales people which was one factor causing low performance rates among employees due too high workloads they faced while handling their clients issues online through live chats/emails,.

img 1 attached to Replies AI review by Todd Calloway



Pros
  • It is a great tool for better inter communication between sales & customers for better customer service!
Cons
  • It is good for all the people dealing with work related issues/disputes with other people/customers, but there are some people who tend to be aggressive or rude in nature which can make the situation a lot worse and difficult due to lack of patience